The knowledge base

An electronic software licence gives you the right to use a software program through digital delivery. Instead of receiving physical media or packaging, you receive a product key that allows you to download, activate, and use the software.

We offer two main types of licences: lifetime licences and subscription licences.

Lifetime licences are one-time purchases. You pay once and can use the software on one computer for life, unless otherwise stated on the product page. We offer lifetime licences for Microsoft Office, Windows, Visio, Project, and selected MobySystems and Adobe products. There are no additional recurring costs for these products.

Subscription licences provide access to the software for a specified period. We offer subscription products including Microsoft 365, Adobe, Kaspersky, Norton, Acronis and selected MobySystems and Adobe products.

Depending on the product, subscriptions are available for periods of 1, 2, or 3 years and may cover a specified number of users. Once the subscription period ends, you will need to renew or purchase a new subscription to continue using the software.

Yes. The software licences we sell are unique and intended for the customer who purchases them.

Our licences can be used by both individual customers and businesses.

Electronic software licences offer several advantages:

• Instant availability: Your licence can be delivered digitally, wherever you are.
• Fast delivery: Receive your product key by email without waiting for physical shipping.
• No shipping costs: There is no physical product to package or deliver.
• More environmentally friendly: Digital delivery eliminates unnecessary packaging and transportation.
• Competitive prices: Digital licences can often be purchased at a lower price than physical licences.

Before purchasing, always check the system requirements listed on the relevant product page. These requirements explain what your computer needs in order to run the software.

If you are not sure about your computer's specifications, you can use System Requirements Lab's My Computer Details tool to automatically check your system:

1. Visit My Computer Details.
2. Click the "PC Specs" button.
3. The System Requirements Lab detection program will be downloaded to your computer.
4. Open the downloaded file and follow the on-screen instructions to run the detection tool.
5. The tool will scan your computer's hardware and system information.
6. Once the scan is complete, your computer specifications will be displayed, including information such as your operating system, processor, memory (RAM), graphics card, and other relevant hardware.
7. Compare your computer's specifications with the system requirements listed on the LicenceDeals product page to make sure your computer is compatible with the software.

Tip: If you're still unsure whether your computer can run a particular product, contact our support team before purchasing and we'll be happy to help.

Our business model allows us to offer eligible software licences at competitive prices.

For example, a company may purchase a large number of software licences and later decide to replace the software or application they use. The licences may then no longer be needed by that company.

This is where Digital Content Distribution can step in. We purchase eligible unused software licences from companies and make them available to new customers at lower prices.

Before purchasing licences from a partner, we require evidence that the licences have a certifiable and legitimate origin. Our verification procedures include, among other things:

• Legal proof of acquisition of the software, such as a procurement contract or invoice.
• Confirmation that the software and licence keys are provided properly.
• Full information about the company that originally purchased the software and licences.
• Confirmation that the software licences have no expiration date.

This allows our customers to access authentic software licences at lower prices.

This business model has been recognized as legal and trustworthy by the Court of Justice of the European Union.

Ordering software from LicenceDeals is quick and easy:

1. Choose your software
   Browse our website and open the product page for the software you would like to purchase.
2. Add the product to your cart
   Select the required options, if applicable, and click green button "Add to Cart".
3. Review your cart
   Open your shopping cart to review the products you've selected. You can adjust quantities or remove products before continuing.
4. Business customers
   If you are purchasing as a business, select "Yes" under the business option and provide your company email, VAT code, and Chamber of Commerce Number. VAT will then be calculated at checkout.
5. Accept the terms and policies
   Confirm that you have read and agree to our Terms & Conditions and Refund Policy. Please note that digital products are subject to specific refund exemptions.
6. Proceed to checkout
   Click "Check out" to continue with your order.
7. Complete your order and payment
   Follow the instructions at checkout to enter your contact and billing information and select your available payment method.
8. Receive your software licence
   Once your payment has been received and processed, your digital product key, invoice and installation instructions will be delivered to you by email.

Good to know: Our products are delivered digitally, so no shipping is required.

After you complete your order, it will be processed and you will receive an order confirmation email containing your purchase details, along with your invoice.

Once our system confirms your payment, your order will be fulfilled and your product key will be sent to you by email.

Delivery time depends on the payment method you choose.

PayPal or Quick Pay:
If you pay online by debit or credit card, your product activation key will be sent to you by email as soon as we receive and process your payment.

Paysera:
Lithuanian customers can pay securely through their bank using Paysera. Your product key will be sent by email once your payment has been received.

Bank deposit or bank transfer:
Your product will be delivered once we receive your bank transfer. To speed up the process, you can send us proof of payment at support@licencedeals.com.

Your proof of payment can be:

• A receipt or payment slip (scan, PDF, or photo), or
• A screenshot from your online banking.

Please make sure the proof clearly shows:

1. Your details, including your name and account number.
2. Our details, including Digital Content Distribution Ltd and/or our account number.
3. The date the transfer was initiated.
4. The payment amount and currency.

A product key is a unique 25-character alphanumeric code used to redeem and activate compatible Microsoft products on your PC.

It follows this format:

XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

After your payment has been cleared, look for the 25-character product key in one of the emails we send you.

Our support team is available through several channels:

Chat
Use the chat function on our website by clicking the sticky "Chat" button in the bottom-right corner of your browser.

Email
support@licencedeals.com

Phone
+359 883 288 380

We offer several secure payment options so you can choose the method that works best for you:

• Credit & Debit card — Pay securely with your Visa or Mastercard.
• Paysera — Pay securely using Paysera local payment, Swedbank, SEB, or SEPA Bank Transfer.
• Quickpay — Pay securely through Quickpay using Visa, Mastercard, American Express, Visa Electron, Diners Club, MobilePay, ViaBill, PaysafeCard, Anyday, iDEAL or Sofort.
• BitPay – Pay securely with Bitcoin, Ethereum, Litecoin, and other supported cryptocurrencies.
• Revolut Pay — Pay securely using your Revolut Pay.
• Bank deposit (international clients) — International customers can pay by bank deposit using the payment details provided during checkout.
• Bank payment (Lithuanian clients) — Customers in Lithuania can complete their payment through supported Lithuanian banking options.

All online transactions are processed securely and encrypted to help protect your payment information.

Yes. We understand that security is important when shopping online, so we take steps to protect your payment and personal information.

Online card payments are processed by external payment service providers. We use Gate2Payments.dk and Paysera, which encrypt card information using SSL (Secure Socket Layer) technology.

Any personal information collected directly by us is also encrypted on our servers.

No. Our software licences are delivered digitally by email, so there are no physical shipping costs.

There are no hidden costs when purchasing our products.

However, your bank may charge additional fees in some cases, particularly when you pay through Paysera or by bank transfer. Any such charges are determined by your bank or payment provider.

Bank transfers can sometimes take time to process. Your product will be delivered as soon as we receive and process your payment.

If you want to speed up the process, send proof of payment to support@licencedeals.com.

Your proof of payment can be a receipt, payment slip, PDF, photo, or screenshot from your online banking.

Please make sure it clearly shows:

1. Your name and account number.
2. Digital Content Distribution Ltd and/or our account number.
3. The date the transfer was initiated.
4. The payment amount and currency.

Yes. Your invoice will be sent to you after you complete your order.

We are currently working on a solution to make it possible to pay in different currencies. However, at this moment our secure payment provider processes all payments only in Euro currency.

We've created a dedicated Installation Guides page with step-by-step instructions to help you install and activate your software.

The guides currently cover:

• Microsoft Office
• Microsoft 365 and transferable Office licences
• Windows 7
• Windows 10 and Windows 11
• Kaspersky
• Norton
• Adobe Creative Cloud

View all Installation Guides →

If you're having trouble installing or activating your software, first check our Installation Guides for step-by-step instructions.

If you still need help, our support team is happy to assist you.

Chat
Click the "Chat" button in the bottom-right corner of our website to contact us.

Email
support@licencedeals.com

Phone
+359 883 288 380

When contacting support, please include your order number, the name of the software you're installing, and a brief description of the problem. If possible, include a screenshot of any error message you're seeing.

You can find all of our available installation instructions in one place:

Go to Installation Guides →

Select the software you purchased from the navigation at the top of the page and follow the relevant step-by-step instructions.

If you cannot find a guide for your specific product, please contact our support team and we'll help you find the right installation instructions.